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Customer Testimonials

Very professional and knowledgable about all of my vehicles. Recommend them for any repairs or automotive needs. Rick T.

I totally 100% trust Marshalls Automotive. They are super stand-up, let you know exactly what to expect time and price-wise, and do a great job. Beth M .

You guys have done good by me for years now! I don’t trust anyone else with my car! thanks. Susan T.

We have been taking our vehicles here for over 8 years. They do an excellent job and have very high standards. The waiting room is clean and the staff is friendly. Alan H.

I have been going to Marshalls Automotive for years and they are consistently on time, courteous and look to save me money and hassles. These are the people to trust your car to and they remember you also. Thank you! Leonard D.

Marshall's Automotive Reviews

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2110 S Highway 97
Redmond, OR 97756
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Marshalls Automotive Education Center

Clean Air for Your Engine: A New Engine Air Filter at Marshalls Automotive

All of us Redmond car owners know we have to get the oil changed in our vehicles periodically. That’s just part of good car care. But when Bend service specialists change your oil, they also usually inspect your air filter. That’s why they sometimes let you know that your air filter needs to be changed before releasing your vehicle.

Don’t just chock this up to trying to sell you something else. Terrebonne motorists really do need to change their air filter when it gets dirty. You can check your owner’s manual to see how often your air filter should need to be changed, but remember, if you live in an area in Oregon with poor air quality, or if you drive a lot or drive under harsh conditions in the Bend area, you may need to change that filter more often than is recommended.

Changing an air filter isn’t guesswork. If a filter’s dirty, it needs to be replaced. Air filters aren’t very pricey at Marshalls Automotive in Redmond. But the problems they cause if Redmond drivers don’t change them can get to be expensive.

For every gallon of gas your vehicle burns, it needs 12,000 gallons of air. Clean filters allow better airflow into your engine, which means that your engine will get more air more quickly. That means your vehicle engine runs more efficiently.

Dirty air filters cut airflow to your engine. All the debris in the filter clogs up the spaces the air needs to pass through to get to the engine. This dirty air can damage pricey electronic components.

If you are in tune with your vehicle, you’ll notice a difference when you change a really dirty air filter for a clean one. Your vehicle may actually purr for you again. Its performance improves when it has a new, clean filter. So remember, changing your air filter is one of the most important elements of preventive maintenance. At Marshalls Automotive, it’s inexpensive, it’s effective, and it’s critical.

Drive Defensively In Oregon

Car care is an essential part of auto safety in Redmond. But the most important thing we can do to improve safety on Oregon roads is to drive safely.

Defensive driving is safe driving. And defensive driving is all about attitude. You have to decide that you will be a safe driver in Oregon, no matter what anyone else is doing.

Redmond drivers can start with awareness. Always maintain awareness of your surroundings, the road conditions, other vehicles on the Redmond road or expressway and road hazards. Have you ever suddenly realized that you have arrived somewhere, but you don’t really remember driving there? That is unsafe driving.

Never assume that other Redmond auto owners are paying attention. You be the one on alert. You be the one to take initiative to stay out of the way of other Oregon drivers. And don’t let familiarity dull your alertness. Remind yourself to pay as close attention while driving on the roads near your Redmond home as you would in unfamiliar territory around Oregon.

Prepare your vehicle so you can give the road your full attention. Secure passengers and pets before leaving the driveway. Secure loose items in your vehicle so they can’t become projectiles if you have to brake suddenly. If children or pets become a distraction while driving, pull over and take care of the problem before re-entering traffic. Unclutter your windows. Take down the danglies from your rearview mirror. And don’t use your vehicle dashboard as an office. Move distractions and clutter to the backseat. Keep your windshield clear.

Properly maintain your vehicle. Preventive maintenance doesn’t just prevent repairs; it prevents unsafe vehicles. Make sure your tires, lights, brakes, suspension, alignment and steering get regular check-ups at Marshalls Automotive. Also, listen to your honest Marshalls Automotive service professional when he gives you auto advice about other systems in your vehicle. Knowing about the wear and tear on your vehicle can help you avoid dangerous situations.

Avoid driving when you are sleepy or angry. Get a good night’s sleep before a road trip in Oregon, and learn to set aside relationship, job or other issues while you are in a vehicle. Again, you have to take charge of your own safety. Don’t daydream in your vehicle. Also, talking to passengers can be a distraction. Keep your mind on the road. Conversations may keep you from daydreaming or excessive boredom on a long trip, but always keep your driving foremost in your mind.

Maintain a proper speed. Driving too fast is dangerous on crowded Redmond roads, but driving too slowly can cause accidents, too. At night, don’t overdrive your headlights. Your stopping distance needs to be shorter than the distance your headlights are illuminating.

Never drink and drive. Alcohol plays a part in half of all fatal accidents in Oregon and nationally. Also, don’t drive drugged. Pay attention to the warning labels on any medications you are taking.

Other Prineville motorists need to see you and know what you want to do. Use your vehicle turn signals, and stay out of other Oregon drivers’ blind spots.

If you can, avoid driving over debris in the road. You can damage your vehicle or end up in an accident. Of course, if swerving to avoid the debris is dangerous, then slow down and navigate as best you can. Do what you can to alert other drivers to the problem. You may want to pull to the side of the Terrebonne road and report the debris or move it to the side of the road, if you can do so safely.

Never follow too closely on Bend roads or freeways. Observe the two-second rule. Choose an object ahead such as a tree or traffic sign. As the car in front of you passes it, start counting: one-one-thousand, two-one-thousand. If you reach the object before you’re done, you’re too close. Back off.

If you are on one of the Oregon interstates, or if you are hauling a heavy load, or if you are tired, or if in any way you are not the model of the alert and attentive driver, then increase that two-second rule to three seconds. Give yourself an added measure of safety. If the Bend weather is bad, increase the rule to five seconds.

Inevitably, someone always pulls in front of you when you are trying to follow the “seconds” rules. Don’t get mad. Just back off and leave them to their bad driving habits. Remember, you are not going to give up your safety for anyone else’s cussedness. It’s always a bad trade.

If someone is following you too closely, pull over and let them pass. Give yourself plenty of time to get where you’re going. If you’re late, worry about it after you’re there, not while you’re on the road.

If you see a vehicle driving erratically in Redmond, stay away. Take the next right or the next exit off the freeway. Notify the Redmond police as soon as you are safely stopped.

And of course, don’t be the idiot driver we all complain about in Redmond. Don’t contest your right-of-way, don’t race to beat someone to a merge, and don’t cut into someone else’s two seconds of space. Winning these types of ego trips may end up losing you your vehicle—or worse, your life or the life of a friend.

The professional automotive team at Marshalls Automotive wants all Redmond auto owners to stay smart and stay safe.

Professional Auto Maintenance at Marshalls Automotive: Wiper Blade Options

Wiper blades are critically important to Redmond car owners for good driving visibility and safety. When it’s time to replace your wiper blades, there are a number of different wiper blade designs and grades. Redmond car owners should always use at least the design or grade that came with their vehicle.

If you live in Oregon where there is a lot of wet weather, flying insects, or do a lot of highway driving, you may want to upgrade to a more advanced design or premium quality wiper blade. Your honest Marshalls Automotive service advisor can share the options available for your auto and help you decide which wiper blades are best for you.

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Marshalls Automotive
2110 S Highway 97
Redmond, Oregon 97756

The Marshalls Automotive Guide To Caring For Your Transmission

Most cars and trucks have automatic transmissions, yet a lot of Bend drivers only have a fuzzy understanding about what a transmission does. Think back to the last time you rode a bike in Bend. You started out in a lower gear and shifted to higher gears as you went faster. Down shift for hills, stuff like that. Think of your legs as the engine – there’s an ideal speed you can pedal and you change gears to leverage the work you’re doing.

Lower gears for power on hills or for starting out. Higher gears for more speed. That’s what the automatic transmission does – it automatically starts in lower gears and shifts up to higher gears to go faster on Oregon expressways. And automatically shifts back down to climb Bend hills, pass or start up again.

vehicle automatic transmissions have certainly gotten more sophisticated in recent years. They have more speeds than before: the base is four speeds, five is very common.

At Marshalls Automotive, we routinely service transmissions with six speeds and several have seven or even eight speeds. As you can imagine, this means more parts. Any they all have to fit into roughly the same space.

Transmissions are computer controlled these days, with some high end transmissions having two or three computers. Transmissions are engineered to last. But they are also engineered to tighter tolerances. If a portion of the transmission is starved for lubrication, it can lead to failure.

Not enough fluid can starve the transmission or dirty transmission fluid can clog small passages in the transmission, then the lubricant is blocked and can’t get to all the parts to protect them, so they wear out prematurely. The technicians at Marshalls Automotive see far too many transmissions that needlessly failed due to neglect.

And, as you can imagine, repairing one of these new transmissions at any Redmond service center can be quite costly. That’s why vehicle manufacturers have a schedule for how often you should change the fluid and what type of fluid to use.

It’s really important for Bend car owners to carefully follow the manufacturer’s transmission service schedule.

At Marshalls Automotive in Redmond, we hope you never become shiftless in Bend because you didn’t take care of your transmission.

Talk To Marshalls Automotive About New Shoes For Your Vehicle

Custom wheels are one way that Redmond folks express themselves and personalize their vehicle. But they aren’t as cheap and easy as sticking decals on your back window. There are several important factors need to be considered, including cost, the fit of the wheel, modifications that will have to be made to the vehicle, how the new wheels and tires will affect the operation of the vehicle, your driving habits, and, of course, the style of the wheels. Most Redmond auto owners start with the last factor: the style of the wheels. But that should be the last thing we choose.

When considering custom wheels, you should first carefully consider your budget. Some wheels may require costly adjustments to your vehicle suspension system, brakes, or traction systems. You need to know what you can afford before you start shopping in Bend or get your heart set on a particular type of wheel.

There are three basic ways you can change your wheels. First, you choose a wheel that is already the same size as the ones on your vehicle. Second, you can choose larger wheels, and third, you can choose smaller wheels. Mounting wheels that are the same size as the ones already on your car sounds easy enough. But, even though the wheel may be the same diameter as your current wheels, but that doesn’t mean it will fit your vehicle. Besides diameter, wheels also have an offset. This is the measurement from the inside edge of the wheel to the point at which it bolts on. If your new wheel does not have the same offset as your current wheels, your vehicle tires can rub on the inside or outside of the wheel well. This can lead to blowouts, uneven tread wear, and other mechanical problems.

The tire and wheel professionals in Redmond at Marshalls Automotive on 2110 S Highway 97 can help you select a wheel that has both the correct diameter and offset for your vehicle. Or, if you really want a specific wheel in spite of the offset difference, your may be able to install adapters that will make the wheels fit.

Mounting larger wheels is a more involved process. There are several ways of doing this. You can mount larger wheels, but keep the overall tire diameter the same. Or you can “supersize” your tire/wheel combo. Mounting larger wheels while maintaining the same overall tire diameter is the easiest way to increase wheel size. You still need to adjust for offset. Generally, this alteration means that your new tires will be wider than the originals, so you will have to install adapters to keep them from rubbing on the wheel wells. Consult your Marshalls Automotive service advisor by calling 541-548-5239.

If you want to install larger wheels and increase the overall tire diameter, it is essential that the package fits in the wheel well: you may have to do some minor modifications to your suspension. More importantly, you will have to reprogram your vehicle engine’s computer to calibrate for the larger tire size. The computer calculates your speed based on the rotation of your tires, so increasing the size of the tires will render it inaccurate. Inaccurate speed calculations can mess up your anti-lock brakes and your stability control systems, as well as your speedometer and odometer.

As you can see, the more modifications you make, the more essential it becomes to have your honest Marshalls Automotive tech tire and wheel professional help you with your car care.

If you really want those “super-sized” tires, great: just factor in the issues listed above, plus you may have to have modifications done to your suspension system.

The larger wheels and tires will add weight to your vehicle. This weight is not held up by the suspension system, so is referred to as “unsprung” weight. Adding unsprung weight affects your car differently than just adding loads inside of your car. Unsprung weight can affect acceleration and braking. Putting large wheels on your vehicle may require an upgraded brake system.

Also, you may not get the performance from your vehicle that you’ve been used to. It may be sluggish when accelerating or harder to handle when turning. You may also find that the ride is bumpier than it was before. Of course, done right at Marshalls Automotive, a good wheel job can sometimes improve a vehicle’s ride or performance. It just depends on your vehicle, the type of wheels you choose, and what you are hoping to accomplish.

Now let’s suppose you want smaller wheels on your vehicle. That should be easier, right? Not really. You still have to worry about offset, and it is essential that your computer be reprogrammed to account for calibration issues. And you may need adjustments to your suspension system.

Remember your budget? All of these scenarios require that you shell out some cash. Perhaps now you can see why it is good auto advice for Prineville car owners to make that consideration first, before setting their heart on a specific type of wheel.

Another consideration should always be your driving habits. Do you do a lot of off-roading on the outskirts of Bend? Do you carry heavy loads? Do you tow a trailer on Oregon highways? All of these factors must be considered when replacing your tires and wheels. Some wheels just may not be up to the work you need them to do.

For example, if you mount large rims on your vehicle, then add low-profile tires to avoid major adjustments to other systems, they won’t be able to handle off-roading as well as larger tires. There won’t be enough sidewall on the tires to absorb the impact from off-roading. You could end up with dented or broken rims.

At the end of the day, Redmond auto owners should always put safety ahead of appearance. That’s why you shouldn’t add custom wheels to your vehicle without consulting with your Marshalls Automotive tire and wheel professional. Cutting corners when installing custom wheels by not making necessary adjustments to all of the systems impacted by the change can result in dangerous operating conditions as well as expensive repairs down the road.

The honest auto professionals at Marshalls Automotive want to remind Redmond motorists of the basics of vehicle safety: preventive maintenance, emergency preparedness and professional repairs. Stay safe, and stay on the road.